FAQ

Physical Store
  • Currently, Min & Mia is only available online at minandmia.com. 
Return, Exchange, Refund
  • If for any reason you are unsatisfied with your purchase, you may return your order within 7 days of receiving the package. Return shipping is at the customer’s expense.
  • All merchandise must be returned in its original packaging. Merchandise that has been defective, worn, altered or damaged will be denied.
  • In the unlikely event that there is an error with your order, or you have received damaged merchandise, please contact us immediately at hello@minandmia.com.
  • All sale items cannot be returned or exchanged.
Payment
  • Prices are listed in US dollars.
  • Your payment is safe with us, as we accept payments through Paypal. You do not need to make a new account in order to process your payment. If you need any assistance, please feel free to contact us. 
Sizes
  • We do our best to stock adjustable jewelry. 
  • Consult the description box of each product to see their measurements. 
Jewelry Care
  • Regularly clean and polish your jewelry with a soft cloth.
  • Remove your jewelry when washing hands, showering and swimming. 
  • Do your best to keep jewelry away from chemicals, alcohol, or oil-based products. 
  • Although it has yet to be the case with Min&Mia jewelry, it is possible that the acidity of your sweat, your skin, and the humidity in the air can cause your jewelry to oxidize.