FAQ
Physical Store
- Currently, Min & Mia is only available online at minandmia.com.
Return, Exchange, Refund
- If for any reason you are unsatisfied with your purchase, you may return your order within 7 days of receiving the package. Return shipping is at the customer’s expense.
- All merchandise must be returned in its original packaging. Merchandise that has been defective, worn, altered or damaged will be denied.
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In the unlikely event that there is an error with your order, or you have received damaged merchandise, please contact us immediately at hello@minandmia.com.
- All sale items cannot be returned or exchanged.
Payment
- Prices are listed in US dollars.
- Your payment is safe with us, as we accept payments through Paypal. You do not need to make a new account in order to process your payment. If you need any assistance, please feel free to contact us.
Sizes
- We do our best to stock adjustable jewelry.
- Consult the description box of each product to see their measurements.
Jewelry Care
- Regularly clean and polish your jewelry with a soft cloth.
- Remove your jewelry when washing hands, showering and swimming.
- Do your best to keep jewelry away from chemicals, alcohol, or oil-based products.
- Although it has yet to be the case with Min&Mia jewelry, it is possible that the acidity of your sweat, your skin, and the humidity in the air can cause your jewelry to oxidize.